Refund policy
The Slums Apparel Co. Return Policy
Effective Date: 12/22/2024
1. Introduction
This Return Policy outlines the terms and conditions for returning merchandise purchased from The Slums Apparel Co. ("we," "us," or "our") through our online store, pop-up shops, or other authorized channels.
2. Return Eligibility
- Time Limit: Returns must be initiated within 14 days from the date of purchase.
- Condition: Items must be returned in their original condition, unworn, unwashed, undamaged, and with all original tags and packaging.
- Sale Items: Sale items and items marked as "Final Sale" are generally not eligible for return.
3. Return Process
- Initiate Return: To initiate a return, please email us at [TheSlumsApparelco@gmail.com] or use our website's contact form.
- Obtain Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item(s).
- Shipping: You are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect item shipped, damaged item received).
- Shipping Method: We recommend using a trackable shipping method to ensure the safe and timely delivery of your return.
- Return Address: Ship your return package to the address provided in your RMA instructions.
4. Refunds
- Refunds will be issued in the original form of payment.
- Processing Time: Please allow [5] business days for us to receive and process your return.
- Refund Processing: Once your return is received and inspected, we will issue your refund within [3] business days.
5. Exceptions
We reserve the right to refuse a return if it does not meet the eligibility criteria outlined in this policy.
6. Contact Us
If you have any questions about our Return Policy, don't hesitate to contact us at [TheSlumsApparelCo@gmail.com] or [938-653-1045].
7. Disclaimer
This Return Policy is subject to change without prior notice. Please refer to this page for the most up-to-date version.